If you want to report an error, we recommend that you take the following steps beforehand: (This can save you time and money):
- Check that the electricity and gas supply is not lost, and that they reach the gas burning appliance.
- Verify if your thermostat is working properly (battery problem or other error message).
- Check that the boiler’s water pressure is correct in the heating system (required water pressure: 1.5-2.0 bar).